Classification: Full-time
Reports to: Executive Director
Location: Preferably Guatemala but remote work from other parts of Latin America will be considered

Position Overview

The Development & Communications Manager serves as Mercado Global’s lead grant and development communications writer and manager. The position reports into and works closely with the organization’s Executive Director. This role is responsible for helping meet annual fundraising benchmarks via grants, donor appeals, and institutional partner gifts, as well as providing managerial support around small events and other development operations that cultivate and steward the organization’s donors. The Development & Communications Manager will lead relationships with an array of institutional partners, partnering with the organization’s program team to secure content for donor reports and grant proposals.

Mercado Global seeks a Development & Communications Manager who is enthusiastic about the opportunity to help expand a cutting-edge model for fighting poverty and empowering women in rural Latin America. He/she should have strong self-initiative and leadership capabilities, strong interpersonal and communication skills, good attention to detail, experience in grant writing and project or events management, and a passion for our mission and work.

This position is preferably based at our field office in Panajachel, Guatemala but applications to work remotely from other parts of Latin America will be considered, and reports directly to the Executive Director.

Key Responsibilities

The Development & Communications Manager role is responsible for meeting fundraising benchmarks through the following activities:

Grant Writing & Institutional Donors Management
● Maintain pipeline of foundation prospects that align with Mercado Global’s mission,
● Develop and submit grant proposals and maintain institutional fundraising application and reporting calendar,
● Track grant activity progress internally and prepare narrative and financial reports and other engagement tools for current funders,
● Identify and organize Mercado Global presence at industry networking events and conferences.
● In partnership with Development Director, manage engagement and relationship with institutional donors.

Development Communications
● Manage development department communications calendar,
● Draft all development team social media and email communications,
● Develop annual donor appeals, including the end of fiscal year appeal and annual appeal,
● Draft donor reports, including seasonal and annual reports,
● Collaborate with organizations Marketing Manager and Graphic Designer on implementation of communications calendar, social media and marketing tools.

Development Outreach
● Manage implementation of appeals & other fundraising campaigns
● Manage outreach & onboarding for Insight Trips,
● Support gala outreach and logistics as needed
● Help host donors on site visits to Guatemala as needed

Development Operations Management
● Oversee implementation of logistics by Development Associate on donor trips and visits to our operations in Guatemala
● Oversee Development Associate's implementation of mailed communications and maintenance of salesforce, closed reports, and other development operations tools

Key Qualifications

● A bachelor's degree
● Excellent written and verbal communication skills in English.
● Excellent planning, critical thinking and organizational skills with a demonstrated ability to move multiple projects forward simultaneously.
● Two to five years experience and demonstrated success in grant writing and relationship management.
● Two to three years experience and demonstrated success in project, logistics and/or events management.
● Some managerial experience preferred.
● Ability to work in a team setting and communicate effectively.
● Ability to receive and incorporate feedback.
● Strong attention to detail and commitment to top-quality, self-driven work.
● Proficiency in written and spoken Spanish strongly preferred.
● Enthusiasm for Mercado Global's mission.
● Flexibility, drive, sense of humor, and prior experience living long-term outside the U.S.
● Fluency with Microsoft Office and Excel required.
● Knowledge of Salesforce a plus.
● Ability to make two-year commitment to this position.

How to Apply 
Please send cover letter and resume to apply@mercadoglobal.org. Please indicate “"Development & Communications Manager” in the subject line of your email.

Classification: Full-time
Reports to: Development Manager
Location: Anywhere in Latin America, but preferably in Guatemala

Position Overview

Reporting to the Development Manager, the Development Associate is responsible for managing logistics and development operations for the Fundraising Department at Mercado Global. This position works closely with other development team members and key staff. This role leads management of Mercado Global’s donor database, development operations, and event logistics, as well as providing other key support to department leaders.

Mercado Global seeks a Development Associate who is enthusiastic about the opportunity to help expand a cutting-edge model for fighting poverty and empowering women in rural Central America. They should have strong self-initiative and leadership capabilities, interpersonal and communication skills, attention to detail, excitement for learning the ins and outs of development, and a passion for our mission and work.

This position provides fundraising enthusiasts with the opportunity to work with our network of donors, our talented team in Guatemala and NYC, and the Indigenous women we serve. This position is ideally based at our field office in Panajachel, Guatemala, but remote work in other parts of Latin America is possible.

Key Responsibilities

Events
● Manage logistics and support for the organization’s galas
● Manage sponsors as needed.

Operations
● Manage data entry into Salesforce
● Generate fundraising reports as needed
● Implement donor acknowledgment letter creation
● Manage recruitment efforts for staff and for intern positions as needed
● Manage logistics for donor trips to Guatemala
● Draft communications for development team leaders
● Provide other support as needed and as time allows

Key Qualifications

● A bachelor's degree
● Must have a minimum of one to three years experience using Salesforce or similar CRM system to track and manage donor data.
● Must have two to three years experience in project management, event logistics and/or executive assistance.
● Fluency with Microsoft Office Suite.
● Demonstrated ability to move multiple projects forward simultaneously.
● Excellent planning, critical thinking, and organizational skills.
● Attention to detail and commitment to top-quality, self-driven work.
● Ability to work in a team setting and communicate effectively.
● Must be able to receive and incorporate feedback.
● Strong written and verbal communication skills in English required, in Spanish is a plus.
● Enthusiasm for Mercado Global's mission.

How to Apply 
Please send cover letter and resume to  apply@mercadoglobal.org. Please indicate “Development Associate” in the subject line of your email.

Location: Remote (Preference for candidates based in Guatemala or Mexico, candidates across Latin America will be considered)
Reports to: Marketing Manager
Schedule: Full-time

Position Overview

Mercado Global is seeking a highly organized, creative, and detail-oriented Digital Design & E-Commerce Associate to support our visual communications and manage our e-commerce platforms. This role is essential for driving online sales, strengthening brand visibility, and supporting our fundraising efforts through high-quality visual execution.

The position collaborates closely with the Marketing Manager and works cross-functionally with the Development, Sales, and Design teams.

Key Responsibilities

Creative Design & Visual Production
● Develop and execute brand-aligned visual materials across print, digital, and social media platforms.
● Design high-quality email campaigns using Klaviyo (or similar platforms).
● Retouch and edit images for product photography, marketing materials, and social media.
● Create branded Canva templates for internal teams (presentations, invitations, decks, line sheets, digital assets).
● Update brand guidelines and visual documentation as needed.
● Create and manage the visual identity and design collateral for fundraising galas and other major events.

E-commerce & Platform Management
● Manage and maintain Mercado Global’s Shopify store, ensuring it remains updated, optimized, and visually consistent.
● Support merchandising strategy to ensure product pages and collections reflect current priorities.
● Update homepage banners, collections, and other web assets monthly.
● Assist the EVP of Strategic Partnerships on conversion optimization initiatives.
● Integrate new features to enhance both Merchandising and Donation functionality.
● Support fundraising and ticketing integrations (Paybee or similar platforms).
● Maintain wholesale tools including line sheets, brand one-pagers, and product listings on platforms such as Faire.

Collateral & Deliverables Management
● Ensure that line sheets, RMPs, and brand one-pagers are updated on time to support sales growth.
● Produce digital and printed materials for fundraising events (invitations, e-blasts, banners, programs, menus, posters, table cards, etc.).
● Organize and properly name all final and editable files in Box (cloud storage).
● Provide all working files, links, and deliverables in an organized manner for cross-team use.

Digital Analytics & Operational Support
● Manage the Google Ads Grant and support execution of digital ad campaigns.
● Pull and report Google Analytics insights bimonthly (topline data and performance trends).
● Co-lead weekly Development & Marketing meetings to track progress and deadlines.
● Support Sales, Marketing, and Fundraising teams with assigned digital or design projects.

Key Qualifications

Required
● Bachelor’s degree in Design, Marketing, Communications, or a related field.
● Minimum 3–5 years of professional experience in digital design or e-commerce.
● Excellent professional communication skills in English.
● Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva.
● Foundational knowledge of HTML and CSS.
● Strong organizational skills, attention to detail, and ability to maintain brand consistency.
● Ability to collaborate with cross-functional teams.
● Ability to commit to the role for at least two years.
● Genuine enthusiasm for Mercado Global’s mission and values.

Preferred
● Experience with Shopify and e-commerce merchandising.
● Experience with Google Analytics and Google Ads; Google Ads Grant is a plus.
● Familiarity with UX/UI best practices.
● Experience integrating fundraising or ticketing tools (e.g., Paybee).
● Experience conducting user research or analyzing design trends.

How to Apply 
Please send cover letter, resume and portfolio to apply@mercadoglobal.org. Please indicate "Digital Design & E-Commerce Associate” in the subject line of your email.

Applicants must be legally authorized to work in their country of residence.Please apply only if you meet the required qualifications.

Location: Remote (Preference for candidates based in Guatemala or Mexico, candidates across Latin America will be considered)
Reports to: Marketing Manager
Schedule: Part-time (approx. 20 hours/week)

Position Overview

The Visual Content & Design Associate is responsible for executing the visual identity of Mercado Global across digital and print channels. This role ensures brand consistency and produces high-quality creative assets for marketing, sales, and fundraising initiatives.

This part-time role is essential in supporting the organization’s growing design needs while maintaining a cohesive brand presence.

Key Responsibilities

Creative Visual Design
● Develop and execute all visual communication materials for print, digital, and social platforms.
● Design engaging e-blasts and email campaigns using Klaviyo (or similar platforms).
● Use AI tools (Adobe AI features, Canva AI, etc.) responsibly to support efficient and on-brand content creation.
● Retouch and edit images for product photography, marketing materials, and social media assets.
● Create branded Canva templates for internal use, ensuring quick and consistent content creation.
● Update brand guidelines and related visual documentation.
● Lead visual identity and graphic concept development for fundraising galas and ensure consistent application across all event collateral.

Deliverables & Collateral Management (Design Focus)
● Design materials for fundraising events (invitations, e-blasts, banners, programs, menus, and other assets).
● Ensure all creative files (editable and final) are properly organized in Canva and Box.
● Provide all deliverables, including PDFs, source files, and links.
● Keep line sheets and brand one-pagers updated to support sales growth.
● Collaborate on design and layout for Mercado Global’s Annual Report.
● Convert final creative assets into Canva versions for ongoing internal updates.

Key Qualifications

Required
● Bachelor’s degree in Design, Visual Communication, or a related field.
● 3–5 years of professional experience in visual design or graphic production.
● Excellent professional communication skills in English.
● Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva.
● Strong organizational skills and exceptional attention to detail.
● Foundational knowledge of HTML and CSS.
● Ability to commit to the role for at least two years.
● Deep enthusiasm for Mercado Global’s mission and social impact work.—

Preferred
● Experience producing design deliverables for fundraising or large-scale events.
● Experience conducting user research or analyzing design trends.
● Experience in layout design for reports or publications.

How to Apply 
Please send cover letter, resume and portfolio to apply@mercadoglobal.org. Please indicate "Visual Content & Design Associate” in the subject line of your email..

Applicants must be legally authorized to work in their country of residence.Please apply only if you meet the required qualifications.