Join Our Team

Location: Panajachel, Guatemala

Classification: Full-time

Job Overview

The Development Manager serves as Mercado Global’s lead development operations and communications manager, connecting our community of supporters to the organization’s work and impact. The position reports into and works closely with the organization’s Director of Development. This role is responsible for helping meet annual fundraising benchmarks via gifts, appeals, and events throughout the year. Mercado Global seeks a Development Manager who is enthusiastic about the opportunity to help expand a cutting-edge model for fighting poverty and empowering women in rural Latin America. He/she should have strong self-initiative and leadership capabilities, strong interpersonal and communication skills, good attention to detail, experience in fundraising events and communications, and a passion for our mission and work. This position provides fundraising professionals with the opportunity to work with our network of donors, our talented team in Guatemala, and the indigenous women we serve. This position is based at our field office in Panajachel, Guatemala and reports directly to the Director of Development.

Role + Responsibilities

Communications and Marketing

• Develop and manage annual communications calendar,
• Develop marketing tools such as annual report, program fliers, pitch decks, invitations, quarterly reports, eblasts, website content, etc.,
• Write appeals, asks, and other donor communications as needed,
• Work closely with the marketing team to support the creation of event themes and artwork,
• Draft social media posts and/or blogs to support the development team’s goals,
• Manage artisan and supporter story library for grant reports and other organization communications.

Development Operations

• Lead key aspects of development operations, including managing the donor database, researching prospects, acknowledging and stewarding donors, and coordinating mailings,
• Oversee intern projects and workflow,
• Manage logistics for cultivation gatherings, donor visits/ trips to Guatemala, and fundraising events in New York City and San Francisco,
• Assist in donor/prospect cultivation and stewardship,
• Generate reports and track key development indicators.

Qualifications + Skills

• A bachelor's degree
• Excellent written and verbal communication skills in English.
• Excellent planning, critical thinking, and organizational skills with a demonstrated ability to move multiple projects forward simultaneously.
• Experience in at least one of the following areas: organizing and planning events, creating compelling marketing content and communications, and/or serving on a successful development team.
• Ability to work in a team setting and communicate effectively. Ability to receive and incorporate feedback.
• Strong attention to detail and commitment to top-quality, self-driven work.
• Proficiency in written and spoken Spanish a plus.
• Enthusiasm for Mercado Global's mission.
• Flexibility, drive, sense of humor, and desire to live outside the U.S.
• Fluency with Microsoft Office and Excel required. Knowledge of SalesForce and MailChimp a plus.
• Ability to make two-year commitment to Mercado Global’s development team.

How to Apply

Please send cover letter, resume and portfolio to Brice Lovell athr@mercadoglobal.org, indicating “Development Manager” in the subject of email. We will only consider applicants who write a thoughtful and professional cover letter.

Location: Panajachel, Guatemala

Classification: Full-time

Job Overview

Mercado Global seeks a Product Development Manager to lead sample management and product exclusives from its Guatemala office. The Product Development Manager facilitates strategic workflow between the design team, production team, and artisan co-operatives. This is a full-time role with a two-year commitment. The role reports to the Creative Director.

Role + Responsibilities

• Create, maintain and evaluate seasonal collection R&D calendar from concept through final samples, including tracking fabrics and samples and facilitating cross-team communication throughout the process
• Manage account exclusives from concept to final product, including sampling timeline and ensuring we meet internal margin goal and client pricing needs
• Facilitate workflow of Design Team, Production Team, and Artisan Co-ops
• Lead sourcing of new materials in timely and proactive manner
• Manage quality control process and implementation
• Supervise Textile R+D assistant
• Manage material library updates – both physical and digital

Qualifications + Skills

• Associate Degree or Bachelor Degree
• Minimum of 3 years professional experience in product development and/or project management, with specific experience in textiles or apparel
• Bilingual Spanish/English is preferred. Native English with earnest desire to improve existing intermediate Spanish will be considered
• Passion for our model and mission
• Experience working across cultures and different socioeconomic conditions
• Superior communication skills, including written, listening and verbal.
• Ability to effectively address external partners as well as all levels within the organization
• Strong initiative and interest in creating organizational systems
• Attention to detail in all areas, ranging from excel to physical product
• Ability to work independently and as an active team player
• Successful in managing multiple projects and meeting deadlines
• Pro-active and strategic problem solving
• Weaving, sewing, patternmaking and and/or dye knowledge is preferred

How to Apply

Please send cover letter, resume and portfolio to jobs@mercadoglobal.org, indicating “Product Development Manager” in the subject of email. We will only consider applicants who write a thoughtful and professional cover letter.

PLEASE NOTE: THIS POSITION IS BASED IN OUR PANAJACHEL, GUATEMALA OFFICE.

Position Overview

Reporting to the Design + Product Development Manager, the D & PD Intern will be based in our office in Panajachel, Guatemala. The D & PD Intern will gain valuable experience in working with artisan made products, as well as broad exposure to both the social enterprise and fashion industries.
This position requires a minimum commitment of 3 months and is full time. Currently looking for interns starting 8/15. Start dates are flexible. This is an unpaid position but academic credit is available.

Responsibilities

• Update and organize seasonal fabric development binders
• Create and continually update hardware catalogue
• Own photography and photo organization of seasonal collections, fabric development and product development
• Own the creation of production guides for seasonal collections and product development.
• Assist in CADs for seasonal collections and product development
• Assist in creation of seasonal WIP reports (Work In Progress reports), and update when necessary
• Assist in creation / maintenance of communication tools between design and production teams
• Assist with the preparation of price sheets
• Assist with other design / product development / production related tasks as necessary
• Attend weekly design / production meetings

Requirements

• Ability to communicate clearly and effectively in both English and Spanish
• Current or recent college graduate from an accredited four-year institution, graduate students also welcome
• Ability to exhibit professionalism, tact, and diplomacy in a confidential environment
• Interest in MG's work
• Demonstrated interest in non-profit development and international work
• Willingness to learn
• Excellent organizational skills
• Self-motivation and drive
• Flexibility

Logistics

• Guatemala based
• Full-time
• Reports to Design + PD Manager

How to Apply

Please send cover letter and resume to jobs@mercadoglobal.org. Please indicate “Design & Product Development Intern” in the subject line of your email.

PLEASE NOTE: THIS POSITION IS BASED IN OUR PANAJACHEL, GUATEMALA OFFICE.

Position Overview

Reporting to the Production Manager, the P&O Intern will be based in our office in Panajachel, Guatemala. The Production & Operations Intern will gain valuable experience in production processes, textiles and logistics, as well as broad exposure to both the social enterprise and fashion industries.
This position requires a minimum commitment of 3 months. Start dates are flexible. This is an unpaid position but academic credit is available.

Responsibilities

• Update fabric inventory
• Update the materials/hardware inventory
• Assist with preparation of price sheets
• Assist the Production team with shipments
• Take pictures of swatches
• Propose ideas to improve production processes
• Perform other related duties as required

Requirements

• Ability to communicate clearly and effectively in both English and Spanish
• Current or recent college graduate from an accredited four-year institution, graduate students also welcome
• Ability to exhibit professionalism, tact, and diplomacy in a confidential environment
• Interest in MG's work
• Demonstrated interest in non-profit development and international work
• Willingness to learn
• Excellent organizational skills
• Self-motivation and drive
• Flexibility
• Spanish Proficiency is required

How to Apply

Please send cover letter and resume to jobs@mercadoglobal.org. Please indicate “Production & Operations Intern” in the subject line of your email.

**Applications without a cover letter will not be considered for this position, so let us know why you make a good fit!**

Position Overview

Classification: Full‐time

Location: Brooklyn, NY

Mercado Global is seeking a self-motivated, driven intern to be part of their Press Team. You will be communicating with the Marketing team as well as our Creative Director on a number of different tasks that will broaden your knowledge and skill set in the PR industry. Mainly focusing on keeping track of the PR Calendar and upcoming press pitches, you’ll be making sure that everything is sent out when scheduled. You will also be working with our SalesForce to create and send pitches to appropriate clients, as well as helping out with event planning for MG benefits.

This position requires at least a 3-month commitment and will be reporting to the Creative Director and Marketing team based between our offices in Guatemala and Brooklyn, NY.

Start dates flexible, looking for fall interns.The position is unpaid, however, academic credit is available if intern is a current student.

Responsibilities

• Keeping track of PR Calendar and upcoming press pitches
• Creating and sending pitches
• Keeping track of all press credits, as well as sample and high-res image requests
• Helping out with event planning
• Targeting celebrity outreach techniques

Requirements

• Studying or graduated with a degree in Marketing, Communications, Journalism or Public Relations
• Knowledge of Microsoft Office functions
• Familiarity with Social Media and Bloggers
• Strong communication and writing skills

How to Apply

Please send cover letter and resume to jobs@mercadoglobal.org. Please indicate “Press Intern” in the subject line of your email.

Classification: Full‐time Location: Brooklyn, NY or Panajachel, Guatemala Time Commitment: 3-6 months, semester, yearlong

Position Overview

As part of its mission to foster a sense of global responsibility among the next generation of leaders and consumers, Mercado Global accepts a limited number of students as interns out of our New York and Guatemala offices. The internship offers the opportunity to learn about the inner workings of a non-profit organization while becoming familiar with the growing ethical fashion industry.

The Operations Internship is based out of MG's office in Brooklyn or Panajachel Guatemala and will report to the Operations Manager. The intern must commit to working for a minimum of 3 months. Start dates flexible. Unpaid but academic credit is available if intern is a current student.

Key Responsibilities

The CDI in Curriculum Development is an office-based position with 1-3 weekly visits to artisan communities. Due to the nature of the internship, it is requested that the intern have Intermediate to Advanced Spanish speaking abilities.

Specific Responsibilities Include

The Operations Intern will assist the Operations Manager in:

• Fulfillment and shipping of orders
• Coordination of imports/exports and providing order and packaging instructions to our Guatemala production team
• Assist at trade shows and other Mercado Global events in the NYC area
• Maintaining inventory records, assisting with trunk show logistics, mailings, and other operations projects
• Communication between the Operations Manager in New York and Guatemala

Requirements

• Detail oriented with strong organizational skills required
• Ability to work independently and troubleshoot
• Proficient with Microsoft Excel and other Microsoft Office Suite programs
• Experience and/or knowledge of fashion industry or marketing a plus
• Spanish proficiency required for Guatemala position
• Customer-facing experience preferred
• Must have college degree or currently be working towards a degree

How to Apply

Please send cover letter and resume to jobs@mercadoglobal.org. Please indicate “Operations Intern” in the subject line of your email.

Location: Brooklyn, New York City

Position Overview

Mercado Global is seeking a highly motivated Sales & Marketing intern who is eager to expand their breadth of knowledge within both the social enterprise and fashion industries. This is a unique opportunity for current and recent college graduates to gain skills and knowledge in supporting the day- to-day operations of a sales team, and assist in expanding our quickly growing client base. The Sales & Marketing Intern works on a variety of sales projects. He or she helps with development of promotional materials and communication for clients, maintaining our e-commerce site, outreach to specialty retailers, and development of text and collateral to tell the stories behind our products and of the women who craft them. This position can be completed from our New York or Guatemala offices or remotely. Please indicate your preferred location in your application.

This position requires a minimum commitment of 3 months and can be either full/part time. There are positions open in both Panajachel, Guatemala, and Brooklyn, New York. Currently looking for interns from May. Start dates flexible. Unpaid but academic credit is available if intern is a current student.

Key Responsibilities

• Assist in development of sales tools, including linesheets, e-pitches, product & collection descriptions, and other collateral
• Assist with data management
• Assist in outreach to specialty stores and boutiques
• Update contact information for target clients and specialty stores
• Assist with organizing trunk shows & sample sales
• Assist with setting up meetings with boutiques
• Following up with boutiques in collecting payment/shipping information
• Assist in setting up meetings with Department/Specialty Stores

Key Requirements

• Experience in sales highly preferred-Self-motivated and highly organized
• Strong verbal and written communication skills
• Polished and professional demeanor
• Proficient in MS Office, including Word and Excel
• Strong database management skills.
• Experience with Salesforce is a plus
• Knowledge of Photoshop or Illustrator is a plus, but not required
• Enthusiasm for Mercado Global's mission and products
• College degree, or working towards, in marketing, communications, or public relations a plus

How to Apply

Please send cover letter and resume to Heather Green at jobs@mercadoglobal.org. Please indicate “Sales and Marketing Intern” in the subject line of your email.

Classification: Full‐time Location: Panajachel, Guatemala

Position Overview

Reporting to the Institutional Partnerships Coordinator, the Translation Intern will be based in our office in Panajachel, Guatemala. The Translation Intern will gain valuable experience in translation, as well as broad exposure to both the social enterprise and fashion industries. This position requires at least a 3-month commitment, though we are seeking an intern to stay for the semester. Start date will be in June or July 2017 (dates are flexible). Unpaid but academic credit is available if intern is a current student.

Key Responsibilities

Specific responsibilities include:

• Convert concepts in Spanish to equivalent concepts in English and vice-versa, both verbally and in writing, correctly relaying the style and tone of the original language
• Assist with the creation of presentations and events in Spanish
• Compile information, such as technical terms used in the fashion industry, to be used in translations -Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions
• Perform other related duties as required

Key Requirements

• Ability to speak and write clearly and effectively in both English and Spanish
• Current or recent college graduate from an accredited four-year institution, graduate students also welcome
• Ability to exhibit professionalism, tact, and diplomacy in a confidential environment
• Demonstrated interest in non-profit development and international work
• Excellent organizational skills and extreme attention to detail
• Ability to work in a high-pressure environment and balance competing demands and priorities
• Enthusiasm for Mercado Global's mission
• Flexibility, drive and a sense of humor

How to Apply

Please send cover letter and resume to jobs@mercadoglobal.org. Please indicate “Translation Intern” in the subject line of your email.

Classification: Part time or Full-time

Location: Remote, Brooklyn, NY or Panajachel, Guatemala

Position Overview

Reporting to and working predominantly with the Graphic Designer and Photography Associate, the Marketing and Graphics Intern will support in the development of sales and marketing material for key accounts such as J Crew, Calypso St Barth, and Anthropologie. The Marketing Intern will also assist in the development of fundraising and press material, as well as contribute ideas/design brand specific content to develop social media strategies across the organization. This internship provides current and recent college graduates with the opportunity to develop key skills and experience in the fashion world while also directly helping artisans in Guatemala develop income opportunities. This position involves collaborative work with our experienced production and design team, our Guatemala and U.S. based staff, and the talented women artisans we serve in Guatemala.

Key Responsibilities

Specific responsibilities include:

• Support the Graphic Designer and Photography Associate in maintaining brand aesthetic through design and graphics
• Update website with new graphics, products and other content
• Assist in photography and photo editing
• Work with design team to create content for social media, newsletters and ecommerce

Key Requirements

1. Studying or graduated with a degree in Marketing, Graphics, or Design is required
2. Excellent communication and copywriting skills
3. Excellent organizational skills and extreme attention to detail
4. Highly proficient in Indesign, Photoshop, and Illustrator
5. Enthusiasm for Mercado Global’s mission and products

How to Apply

Please send cover letter and resume to Marcos Peñéñory at jobs@mercadoglobal.org. Please indicate “Marketing and Graphics Intern” in the subject line of your email.

Position Description

The Community Outreach Intern will be a part of the Mercado Global Community Outreach Team at our Brooklyn or Guatemala office. The Community Outreach Intern will gain broad exposure to non-profit management and fundraising, including development operations, donor communication, grant-writing, social media, event planning, logistics, donor visits, and research.
This position will report to the Development Manager that is based in Guatemala. Start dates flexible. This position requires a minimum commitment of 3 months and can be either full or part-time. Currently looking for interns to begin in October 2018. Unpaid but academic credit is available if intern is a current student.

Responsibilities

• Assist in development and implementation of donor communications
• Conduct donor and conference research
• Assist in writing grant proposals-Help maintain donor database
• Assist with aspects of event planning and logistics
• Assist with planning for donor trips and visits to Guatemala
• Support and implementation of social media and MG Blog

Requirements

1. Current or recent college graduate from an accredited four-year institution, graduate students also welcome
2. Demonstrated interest in non-profit development and international work
3. Excellent organizational skills and extreme attention to detail
4. Excellent written and verbal communication skills
5. Knowledge of database management preferred
6. Understanding of social media preferred
7. Ability to exhibit tact and diplomacy in a confidential environment
8. Ability to work in a high-pressure environment and balance competing demands and priorities
9. Experience using DonorPerfect and Constant Contact a plus
10. Proficiency in Microsoft Office programs including Word and Excel
11. Enthusiasm for Mercado Global's mission
12. Flexibility, drive and a sense of humor

How to Apply

Please send cover letter and resume to jobs@mercadoglobal.org. Please indicate “Community Outreach Intern” in the subject line of your email.